Last week I was offline. I wasn’t supposed to be. The company that I have my internet and more through had made a mistake, and I was cut off.
This makes things challenging when most of what I do is done over the internet.
I wibble wabbled back and forth for the 3 1/2 days I was offline. I was angry. I was grateful. I was upset and vocal. I was calm and grounded.
Sure I was angry I couldn’t connect to the internet and get most of my work done, but I was grateful they didn’t cut me off until after my radio show.
I spent some relaxing moments on the couch reading Dr. Meg Blackburn’s book, getting ready for the next Welcome Changes Radio show.
I tweeted from my new smart phone that I had finished setting up the day before my internet stopped working. Again, I was grateful for the evidence that I am always cared for.
Every day I talked to someone else. Tomorrow I’ll be hooked up. Tomorrow would come and nothing would happen. Finally Thursday night when I wasn’t up and running again like promised, I was getting angry with and apologizing to a technician. I apologized to him because he didn’t cause the problem, but I was angry with the company. He escalated my issue to a manager. Finally!
Afterwards I phoned my friend to vent. “You’ve done all the leg work, but did you ask for what you want energetically?” Uh…no! Not that I spent the whole time griping, I didn’t. I did spend time expressing gratitude for the quiet time, knowing I’m always cared for, and more, but I didn’t once say what I wanted.
I wanted a manager that was helpful. I wanted to be compensated for my down time, and I wanted more than the “here’s a refund for the 3 days you’ve been down”. I wanted it to be fixed quickly and properly.
The manager was helpful and sent out a technician to my residence. I liked the technician. I felt like he was going to bat for me. I kept hearing “That’s NOT what the customer wanted!” I eventually found out that some changes they made 3 months ago were not done properly, which is what caused the months of billing issues I was having and the eventual disconnecting of my internet and phone. Yes, Friday came around and I didn’t have my business line anymore either. It was a comedy of errors.
No matter what happened, I rolled with it.
I was thanked by the technician for being so patient and calm. I had a technician that HEARD me and what I needed, and took care of it. It took him 3 hours of being on the phone going from person to person until he found someone who could do what was needed, but he did it. I received appropriate compensation. My time was valued.
This week is going to be busy. I’ll be putting what I learned from last week’s guest, Neil Fiore, to work. It would be too easy to move into overwhelm, which then moves into procrastination. Today I picked my top tasks and rolled with them.
Whether it’s the events of your life, or a long list of to-do’s, a great skill to cultivate is rolling with it.
What CAN you do? What IS good about this? What ARE you grateful for?
Keep on Rolling!
Dream BIG!
Velma Gallant
The Queen of JOY!